We'll break down everything you need to know, from its core capabilities and ideal If you’re looking to simplify your field service operations, Field Service Lightning (FSL in Salesforce) is a game-changer. Cancel anytime. Dec 27, 2020 · Introduction to Salesforce Field Service (formerly Field Service Lightning) A high level overview of the platform for all your field service management needs. 3. Improve first visit resolution by arming employees with this best-in-class mobile solution. Required Editions Available in: both Salesforce Classic (not available in all orgs) and Lightn The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Mar 15, 2017 · If you have people in the field that need to know where to go, what to do, and need to update progress made, check out Field Service Lightning! Mar 10, 2025 · Field Service Lightning: Managing On-Site Customer Support In industries where customer support requires on-site visits—such as utilities, telecommunications, or healthcare—managing field service operations efficiently is critical. However, that’s Aug 13, 2018 · Agnes’ permissions: As an agent, Agnes doesn’t necessarily need access to parts of the Salesforce platform specific to Field Service Lightning, like the Dispatcher Console or the FSL mobile app. It helps organizations manage work orders, dispatch technicians, optimize scheduling, and enable mobile workforce productivity in real-time. 4 days ago · To prepare to work programmatically with field service features, verify that Field Service is enabled in your org.

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